Change UAN Details in 4 Easy Steps*

KYC- Know Your Customer (KYC) is a process that has to be organized by financial institutions, where a set of institutions obtain information about the identity and address of the customers. Under EPF, the employers have to collect a set of documents from employees for whom they are making PF contributions. If an employee does not having UAN, the employer is required to complete UAN registration for the employee. If an employee having UAN joins an organisation, they are required to obtain the UAN and the KYC documents while on-boarding. In this article, we look at how to change UAN details on the Unified Portal.

Documents Updated During UAN Registration

While generating UAN, the employer would update details of the following documents issued by the Government to the Employee along with document numbers. In case the employee later changes any of the following like driving license number, passport number or bank account number, the same can be updated by providing the current employer with the updated documents.

National Population Register
AADHAR
Permanent Account Number
Bank Account Number
Passport
Driving License
Election Card
Ration Card

Change Name in UAN

The following steps can be followed by an employee to change KYC details like UAN name. In some cases, due to marriage, a person might update their documents like PAN & Passport and would want to update their name on the UAN as well:

Step: 1 - Login to Unified Portal

The users should log on to the EPF account using their UAN and password at: https://unifiedportal-mem.epfindia.gov.in/memberinterface/

Step: 2 - Update Name

The user should click on the “KYC” option from the drop-down list under the “Manage” section. A form to update the KYC details would open. The user should fill in the details such as PAN, Aadhaar, passport, driving license, ration card, election card, National Population Register (NPR) and bank details.

Step: 3 - Update KYC Documents

The user should now tick on the box in front of the document that the user wished to update. The user should enter the document number, the user's name as per the document and additional details such as IFSC in case of bank details and expiry date in case of passport and driving license. The new document number entered like PAN or Aadhar must match the name provided to the EPFO authorities.

Step: 4 - Save KYC Changes

Once the user saves the changes made by clicking the save button, he/she would notice that the data would be saved under the “Pending KYC” section. In case the user does not want the data to be saved, he could cancel the KYC process by clicking on the X sign marked against the document before it is verified by the EPFO.

Step: 5 - EPFO Verification

Further, the user's details are verified by the EPFO from the data of the concerned department. Once the details match, EPFO marks the verified stamp in front of the document and KYC details would be updated.

Change Mobile Number in UAN

The process for changing mobile number in UAN is a far more simpler process than changing KYC details:

Step: 1 - Login

The users should log on to the EPF account using their UAN and password.

Step: 2 - Update KYC

The user should click on the “KYC” option from the drop-down list under the “Manage” section. The user can now update his/her mobile number and email address which are already updated on the user's EPF account. These details would have been taken at the time of activation of the user's account by the employer.

Step: 3 - Update Mobile or Email Address

The user can now tick on the box against “Change mobile number” option or “Change E-Mail Id” option to update his / her details and click on the “Get Authorization Pin” button.

Step: 4 - OTP Verification

The authorization pin for change of mobile number in UAN would be sent via SMS on the registered mobile number as an OTP. The OTP must be entered and immediately the mobile number and e-mail address would be updated on the respective EPF account.