Updated on: February 16th, 2019 9:25 AM

West Bengal Silpa Sathi Portal

Silpa Sathi is a single window services portal set up by the West Bengal Corporation Ltd. (WBIDCL). This portal serves as a digital gateway for providing the necessary services under the applicable rules. It facilities investors in obtaining services required for setting up and operating a business in the state. Also, Industry Facilitation Centre (IFC) in every district of the State provides handholding support to the investors seeking services from Silpa Sathi. In this article, we look at the West Bengal Silpa Sathi Portal in detail.

Advantages of Silpa Sathi

There are some of the significant benefits to the citizen provided through Silpa Sathi are as follows:

• It serves as a digital gateway for ensuring the required statutory compliances under the applicable Acts, laws, Policies and Schemes of the Govt of West Bengal.
• Investors can get certificates and licences required for setting up and operating the business in the State in a smooth and time-bound manner, without the need to visit any government department or office.
• Also, SilpaSathi Kiosks are available at twenty-three Industry Facilitation Centres (IFCs) located in every district of the State. The IFCs provide handholding support to the investors seeking statutory compliance services from SilpaSathi portal.

Features of Silpa Sathi

The features of the Silpa Sathi portal is explained below.

• Online submission of the application for grant or issue of permissions, approvals, certificates, enrolments, registrations, licenses, allotments, consents, no objection certificates and the like including incentives, by any Department or Organization of the Government including local bodies to set up and operate a business
• Online payment of fees
• Online approval, tracking of the real-time status of application and issuance of the certificate(s)
• Notification alert to applicants through SMS/ e-mail notification as and when the form is submitted and the query is raised and/, or application is approved/ rejected.
• Automated SMS/ e-mail notification to the respective Head of Competent Authorities with status information on the applications in which clearances are likely to breach the stipulated time frame specified in the West Bengal Right to Public Services Act.

Services in Silpa Sathi Portal

The list of service providers includes different departments which are functioned under this portal are mentioned below:  

• Consumer Affairs Department
• Environment Department (WBPCB)
• Fire and Emergency Services Department
• Forest Department
• Health & Family Welfare Department
• Irrigation and Waterways Department
• Industry Commerce and Enterprises Department
• Information Technology & Electronics Department 
• Land & Land Reforms Department
• Labour Department
• Municipal Affairs Department
• Panchayats and Rural Development Department
• Power and Non-Conventional Energy Sources Department
• Public Works Department
• Registration and Stamps
• State Water Investigation Directorate
• Tourism Department
• Urban Development Department

Consumer Affairs Department

The Consumer Affairs department allows the applicant to apply for the list of online services mentioned below.

• Registration under the Weights and Measures Act
• Registration under Legal Meterology Act
• Renewal under Legal Meterology Act

Environment Department (WBPCB)

The Environment department allows the applicant to apply for the list of online services mentioned below.

• The authorisation under Hazardous Waste Rules 
• Consent to establish under Water Act and Air Act
• Consent to operate below the Water Act and Air Act
• Renewal of Consent to work under the Water Act and Air Act

Fire and Emergency Services Department

The Fire and Emergency Services department allows the applicant to apply for the list of online services mentioned below.

• Fire Safety Certificate (FSC)
• Fire Safety Recommendation (FSR) - (NOC)
• Renewal of Fire Safety Certificate (RFSC)

Forest Department

Under this department, the applicant can apply for NOC for tree felling and tree transit from Tree Authority/Appropriate Authority (Before commencement of construction activities).

Health & Family Welfare Department

The Health & Family Welfare department allows the applicant to apply for the list of online services mentioned below.

• Drug license for establishing up a pharmacy in the State
• Retail drug license
• Wholesale drug license
• Granting of Drug Manufacturing License
• Renewal of drug license for construct up a pharmacy in the  State
• Retail drug license
• Wholesale drug license
• Renewal of drug Manufacturing license

Irrigation and Waterways Department

This department permits the applicant for the use of surface water.

Industry Commerce and Enterprises Department

The Industry Commerce and Enterprises department allows the applicant to apply for the list of online services mentioned below.

• Incentives under Industrial Policy
• Registration of firms under the Indian Partnership Act, 1932
• Registration of Societies
• Incentives under MSME Policy/ Textile Policy
• Approval of Building Plans Plans (including e-intimation on plinth level completion & common completion request cum occupancy) 
• Land Availability and Allotment
• Approval of Building Plans (including e-intimation on plinth level completion and common completion request cum occupancy).

Information Technology & Electronics Department 

• Land availability and allotment
• Incentives under IT Policy

Labour Department

The labour department allows the applicant to apply for the list of online services mentioned below.

• Permission for Engaging Contractor for Labour:
• Registration of Principal Employer
• Permission for Engaging Contractor for Labour:
• Contractor License
• Registration certificate of Establishment Inter-State Migrant Workmen (RE&CS) Act, 1979 (License of Contractor Establishment)
• Registration under the Boiler Act, 1923
• Registration under Shops & Establishments Act - Kolkata
• Registration under Shops & Establishments Act - Other Districts 
• Registration following the Building and Other Construction Workers (Regulation of Employment and Conditions of Service) Act, 1996
• Renewal of license under The Indian Boilers, 1923
• Renewal of license for contractors under the provision of The Contracts Labour (Regulation and Abolition) Act, 1970
• Approval for Boiler manufacturer & renewal
• Approval for Boiler erector and renewal
• Approval of Factory Plan by Directorate of  Factories
• Factories License from Directorate of Factories
• Renewal of license under The Factories Act, 1948
• Renewal under The Shops and Establishment Act - Kolkata
• Renewal under the Shops and Establishments Act- Other Districts

Municipal Affairs Department

The Municipal Affairs department allows the applicant to apply for the list of online services mentioned below.

• Application of New Water Connection 
• Approval of Building Plans (including e-intimation on plinth level completion & common completion request cum occupancy) 
• Property tax payment & records
• Trade License

Panchayats and Rural Development Department

This department allows the applicant to request a trade license.

Power and Non-Conventional Energy Sources Department

This department permits the applicant to request for power supply.

Public Works Department

This department permits the applicant to request for road cutting.

Registration and Stamps

Under this department, the citizens can apply for property registration.

State Water Investigation Directorate

This department permits the use of groundwater.

Tourism Department

This department contains the incentive under tourist policy.

Urban Development Department

The Urban Development department allows the applicant to apply for the list of online services mentioned below.

• Application for New Water Connection
• Approval for Building Plans (including e-intimation on plinth level completion & common completion request cum occupancy).

West Bengal Silpa Sathi  Portal Registration

The citizens can register through the official portal of Goa e-Services portal to get the different department services, follow the steps mentioned below: Step 1: The applicant has to visit Silpa Sathi Portal to avail the respective services online. [caption id="attachment_74153" align="aligncenter" width="598"] West Bengal Shilpa Sathi Portal -Image 1 Step 2: Click “Apply Online” to open silpa sathi single window portal as shown below. [caption id="attachment_74155" align="aligncenter" width="582"] West Bengal Shilpa Sathi Portal -Image 2 Step 3: On click of “Click Here” hyperlink (which has shown in above Image) Sign Up Page will open. [caption id="attachment_74157" align="aligncenter" width="617"] West Bengal Shilpa Sathi Portal -Image 3 Step 4: Username Should be less than 10 Characters the same should be Unique. [caption id="attachment_74200" align="aligncenter" width="608"] West Bengal Shilpa Sathi - Image 3 Step 5: Password should have one numeric, one uppercase, one lowercase and a minimum of 8 characters. [caption id="attachment_74202" align="aligncenter" width="626"] West Bengal Shilpa Sathi Portal - Image 5 Step 6: Both Password and Confirm Password Should Match. [caption id="attachment_74203" align="aligncenter" width="624"] West Bengal Shilpa Sathi Portal - Image 6 Step 7: Silpa Sathi will accept the Unique Email ID and the Mobile Number for each user. [caption id="attachment_74204" align="aligncenter" width="628"] West Bengal Shilpa Sathi Portal - Image 7 Step 8: After completing all the details click the register button. Step 9: On Click of Register Button, Silpa Sathi Portal will show a message as “Email has been sent to” Registered Mail ID. [caption id="attachment_74205" align="aligncenter" width="625"] West Bengal Shilpa Sathi Portal - Image 8 Step 10: Check your email you have received mail for validating. Once you verify the mail using “Click here to validate the account”. [caption id="attachment_74206" align="aligncenter" width="621"] West Bengal Shilpa Sathi Portal - Image 9 Step 11: “User Validate Successful” message will show. After Validation Successful User can log in using a registered username and password.